About reservation cancellation fee
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1. The cancellation fee will be calculated by applying the applicable rate in the following table based on the reserved food and drink fee.
■ When canceling all
≪14 people or less≫
Cancellation on the day or no visit → 100% the day before → 80% 2 days ago → 50% 3 days ago → 50% 7 days ago ~ → 30%
≪15 ~ 20 people or less≫
No cancellation or visit on the day → 100% the day before → 80% 2 days ago → 50% 3 days ago → 50% 7 days ago ~ → 30% 14 days ago ~ → 20%
≪From 21 to 40 people≫
No cancellation or visit on the day → 100% the day before → 80% 2 days ago → 60% 3 days ago → 50% 7 days ago ~ → 50% 14 days ago ~ → 50% 20 days ago ~ → 50% 45 days ago ~ → 30%
≪From 41 to 60 people≫
No cancellation or visit on the day → 100% the day before → 80% 2 days ago → 70% 3 days ago → 60% 7 days ago ~ → 50% 14 days ago ~ → 50% 20 days ago ~ → 50% 45 days ago ~ → 30%
≪From 61 to 80 people≫
No cancellation or visit on the day → 100% the day before → 100% 2 days ago → 80% 3 days ago → 70% 7 days ago ~ → 60% 14 days ago ~ → 50% 20 days ago ~ → 50% 45 days ago ~ → 30%
≪From 81 to 100 people≫
No cancellation or visit on the day → 100% the day before → 100% 2 days ago → 80% 3 days ago → 80% 7 days ago ~ → 60% 14 days ago ~ → 50% 20 days ago ~ → 50% 45 days ago ~ → 50%
≪101 people ~ ≫
No cancellation or visit on the day → 100% the day before → 100% 2 days ago → 80% 3 days ago → 80% 7 days ago ~ → 80% 14 days ago ~ → 50% 20 days ago ~ → 50% 45 days ago ~ → 50%
■ Partial cancellation
≪Less than 20% of the number of reservations≫
5 days to 3 days before the reservation date → Free 2 days to the day before the reservation date → Free On the day of the reservation → 100% of the cooking price
≪20% or more of the number of reservations≫
5 days to 3 days before the reservation date → Free 2 days to the day before the reservation date → 20% of the cooking price On the day of the reservation → 100% of the cooking price
* However, if the number of employees is reduced by 5 or less by the day before, the cancellation fee will not be applied.
2. The cancellation fee will be paid in full by the customer based on the invoice of the store.
3. No cancellation fee will be charged for cancellations that fall under any of the following items.
(1) Natural disasters, inoperability of transportation (including alliance business), other force majeure, etc.
4. If you do not come to the store for 15 minutes without contacting us on the day, we may cancel it on the day.
- Length of stay
- 2 hours
- Reservation deadline
- Until 17:00 the day before your visit
2024/10/12 update